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Sales and Customer Relations Certificate

Learn how to sell and deliver effective customer service in this certificate program under JCCC’s Marketing Management Associate of Applied Science degree.

Two smiling students sitting at a table.

Expert lessons on the sales process and customer service skills

Whether you need to refine your talents or want to start a career in sales, our comprehensive courses cover practical information, including:

  • Public speaking and interpersonal communication
  • Retail management and professional selling
  • Email, social media, and other web-based marketing
  • Consumer behavior and marketing analytics
  • Marketing management
Explore JCCC's catalog to learn about our Sales and Customer Relations Certificate and Marketing Management courses

[Catalog] Sales and Customer Relations Certificate

[Catalog] Marketing Management courses

Practice during an internship, connect with employers

During your second semester, translate what you learned in the classroom into the workplace. JCCC’s professors with extensive experience in sales and marketing match you with employers who provide meaningful feedback and valuable tips to help you succeed.  

Additionally, our Business/Marketing Advisory Committee provides expert advice on issues to ensure that students are prepared to enter the workforce and become immediately productive.

All 31 credit hours required for the certificate apply toward JCCC’s Marketing Management Associate of Applied Science degree. JCCC marketing classes are transferable to many four-year schools, including the University of Kansas.

Customer service, sales, and marketing skills what employers look for

Earning JCCC’s Sales and Customer Relationship Certificate, which includes your internship, helps you stand out from other job applicants. Start as a sales associate and move up to team leader or manager in a wide variety of industries:

  • Retail or wholesale
  • Automobile
  • Housing
  • Food preparation and distribution
  • Hospitality and travel
  • Education
  • Media
  • Customer service departments

Follow employment projections and salary information at the  Power BI Post Graduate Report.

Join other successful JCCC students Apply now

Need help with homework? No problem!

JCCC offers free tutoring in our on-campus Academic Resource Center. JCCC offers free science, math, writing and language tutoring on campus. 

Contact info

Aaron Hollister, Chair
Phone: 913-469-8500, ext. 4710 
Location: GEB 302
Email: ahollis3@jccc.edu